Shipping policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped using a reliable courier service.

Shipping Time & Delivery
Estimated delivery times are as follows:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–15 business days

Delivery times may vary depending on your location and external factors such as customs clearance or courier delays.

Shipping Charges
Shipping charges are calculated at checkout based on your location and order weight. We may offer free shipping promotions from time to time.

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your package in real time.

Shipping Restrictions
Due to shipping regulations, certain perfume products may have restrictions for international delivery. If your order is affected, we will contact you promptly.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Delayed or Lost Packages
While we work with trusted shipping partners, delays can occasionally occur. If your package is significantly delayed or lost, please contact our support team, and we will assist you.

Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund as appropriate.

Contact Us
If you have any questions regarding shipping, feel free to contact our customer support team.